Grapek Bates Launches New Website to Improve the Online Customer Experience

Grapek Bates Launches New Website to Improve the Online Customer Experience

We're excited to introduce the new Grapek Bates website! With improved navigation, simpler ordering, and enhanced account features, we've created a more convenient online experience while maintaining the same service and expertise our customers count on.


By Mitch Martin
2 min read


New Website. Better Experience. Same Grapek Bates.

Grapek Bates is excited to announce the launch of our newly redesigned website! Built with our customers in mind, the new website offers a simpler, more intuitive, and more convenient online experience. 

The redesign represents an important step forward in how we connect with and support our customers. With improved navigation, a streamlined checkout process, and expanded account features, we're making it easier to find information, explore products, and manage purchases online. 

What's New?

Our new website introduces several improvements designed to make everyday tasks easier: 

  • Improved Navigation: Find products, information, and resources with greater ease.
  • Simplified Online Ordering: A more streamlined shopping cart and checkout experience.
  • Enhanced Customer Accounts: Convenient access to available order history, account information, and purchasing details.
  • Expanded Business Purchasing: New capabilities allow multiple authorized buyers to place orders through a shared company account. 

The new platform also gives us more flexibility to continue enhancing the website, expanding available resources, and introducing features that better support our customers. 

A Smooth Transition for Existing Customers 

While the website has changed, getting started is simple. 

Existing online customers have been carried over to the new system, so most won't need to create a new account. Instead, customers can sign in using their existing email address and a secure, one-time verification code. No password required! 

To make the transition easier, we've also created a helpful website guide covering account access, online ordering, and the website's new features. 

Looking Ahead 

Launching the new website is just the beginning. 

We'll continue improving the online experience by adding helpful resources, expanding product information, and introducing new capabilities based on our customers' needs. 

And while our website may look different, one thing remains the same: the Grapek Bates team and expertise our customers have come to know and trust. 

We're excited to share this next chapter with you and invite you to explore everything the new website has to offer and we would like to formally welcome you to the new Grapek Bates Website. 

Have questions or need a little help getting started? Our team is here to help. Give us a call at 1-800-638-4410 or reach out through our Contact Us page.